The Wayback Machine - https://web.archive.org/web/20150929003619/https://support.twitter.com/forms/buynow

I am having trouble with a purchase.

Please select the issue you are having.

My card is being declined
- We’re sorry you're having trouble making a purchase on Twitter. Please make sure that the credit card number, zip code, expiration date, CVV number and other payment information are correct.
  If you have general questions about making purchases on Twitter, please check out our FAQ.
  Were you able to resolve your issue?
- Yes
  - Great!
- No, these recommendations do not resolve my issue.
I have questions about my order
- For more information on your order, please contact the seller. You can find the seller’s contact information in the purchase confirmation email sent by the seller, as well as the order confirmation email sent by Twitter. You can also find the seller’s information in the Order History tab within your Twitter settings.
  If you have general questions about making purchases on Twitter, please check out our FAQ.
  Were you able to resolve your issue?
- Yes
  - Great!
- No, these recommendations do not resolve my issue.

Where are you experiencing this issue?

Name of the Merchant

Please provide the date of your purchase

Please provide the amount of your purchase

Last 4 digits of credit card used on purchase

Name on credit card

Your name as it appears on the credit card used.

Please provide any additional information

Security reminder: Do not include private information (address, home phone) in this request. Never include your password.

Your information

Full name

Twitter username

@

Your email

This is the email we'll use to contact you. Enter your current address.

Phone number (optional)

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