Contact Us

If you have a great idea, the Cavaliers want to hear it! We also want you to know that no idea is too crazy— so go nuts! Through this program, we are asking fans to share their thoughts and ideas on how the Cavaliers can create the absolute best fan experience in all of sports.
Whether it has to do with the team, the arena, the food, entertainment, or anything you have on your mind, let us know your GREAT IDEA by emailing us at GreatIdeas@CAVS.com or by calling 1-800-807-CAVS.
“We’re asking our fans to brainstorm with us,” said Cavaliers President Len Komoroski. “Fan opinions really count in helping us to raise the heat on the Cavalier fever-meter!”
HOW TO REACH US:
Cleveland Cavaliers Main Office:
General phone number: (216) 420-2000
General e-mail address: contactus@cavs.com
HOW TO FIND US:
Quicken Loans Arena
One Center Court
Cleveland, Ohio 44115
Directions
TICKET INFORMATION:
Ticket Sales: (800) 820-CAVS (2287)
Membership Development: (216) 420-2140
Groups Sales: (216) 420-2153
Premium Sales: (216) 420-2481
General Ticket e-mail address: cavstix@cavs.com
Group Ticket e-mail address: cavsgroups@cavs.com
Premium Sales e-mail address: premiumsales@cavs.com
QUICKEN LOANS ARENA BOX OFFICE:
Monday Through Friday Event and Game Days:
9:30 a.m. until the end of intermission
Monday Through Friday Non-Event and Game Days:
9:30 a.m. to 6:00 p.m. (EST)
Saturday Event and Game Days:
9:30 a.m. until the end of intermission
Saturday Non-Event and Game Days:
9:30 a.m. to 5:00 p.m. (EST)
Sunday Event and Game Days:
Noon until the end of intermission
Sunday Non-Event and Game Days:
Closed
CAVALIERS TEAM SHOP
Contact the Team Shop
Email: cavaliersteamshop@cavs.com
Telephone: (800) 252-6061
Cavaliers Team Shop at Quicken Loans Arena
Quicken Loans Arena
1 Center Court
Cleveland, OH 44115
Map and Driving Directions
Store Hours:
Monday-Friday 10:00 a.m. - 5:00 p.m. (EST)
Saturday 10:00 a.m. -3:00 p.m. (EST)
Holiday Hours:
Christmas Eve: 10:00 a.m. - 2:00 p.m.
Christmas Day: Closed
New Years Eve: 10:00 a.m. - 2:00 p.m.
New Years Day: Closed
Online Team Shop Customer Service Hours:
Monday-Friday 10:00am-3:00pm (EST) *excludes holidays