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• osTicket: Creating a Ticketing System for Help Desk (osTicket)
  • osTicket: Prerequisites and Installation(Azure)
  • osTicket: Prerequisites and Installation(Apache)
  • osTicket: Post-Installation Configuration
  • osTicket: Ticket Lifecycle Examples
• Microsoft Azure
  • Setting Up Active Directory using Azure VMs
  • Network Security Groups (NSGs) and Inspecting Network Protocols with Wireshark
  • RDP On Azure Sentinel
• Implementing Ticketing System via Jirak
  • Implementing Ticketing System via Jira
• Virtual Private Network
  • VPN Setup in Virtual Machine
• Office365-Admin
  • Setting Up and Managing Office 365 for Small Business Operations
• Hyper V
  • Hyper-V-Manager-Installation
  • Home Lab: Active Directory AD & PowerShell
• ServiceNow Service Portal
  • Service Now Service Portal Lab
  • Service Now IT Support Ticketing
• Active Directory
  • Active Directory
  • Creating Setting up Applying and Testing Group Policy Management
  • Implementing Security Policies
  • Setting up Network Sharing on Windows Server Shared VS NTSF
• Networking(Cisco Packet Tracer)
  • VLAN commands and verification
  • Setting up LAN with DHCP
  • Console and SSH Connection for Switch Configuration
  • DHCP Server Setup with Inter-VLAN Routing
  • Core and Access Switch, Voice VLAN
  • Port Security and Best Practices
• Powershell
  • JWipe - Disk Sanitization

• Google IT Support
• Generative AI Fundamentals
• IT Ticket Management with Typeform
• Agile with Atlassian Jira
• IT Support Technical Skills Helpdesk Helpdesk Ticketing Systems Training
• Active Directory Skills for IT Support Professionals

• How to get into Cybersecurity Starting From Zero

• A Day in the Life of a Cybersecurity Anayst

• How to Create a KeyLogger (C#)

• Ransomware Demonstration (C#)

• Is WGU Legit?

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